Amanda Sainz is a Research Associate with the Texas Center for the Advancement of Literacy and Learning (TCALL) at Texas A&M University. She conducts ongoing reports and collects feedback to improve the services TCALL provides to the field of Adult Education. Amanda is also a graduate student in Educational Psychology at Texas A&M University. Her research interests include student resilience, learning processes, human development, and Family Literacy. She has published in the New Horizons in Adult Education and Human Resource Development Journal.